No Coins in Wallet Despite Purchase & Confirmation?

Discussion in 'VeriCoin Support' started by hellovericoin, Jun 11, 2017.

  1. hellovericoin

    hellovericoin VeriNew

    Hello!

    I recently downloaded the wallet for Mac OS, and bought some Vericoins off of ShapeShift, which I can confirm on the blockchain that the coins purchased do indeed sit in my Vericoin wallet address. But two problems:

    1. When I log into my Vericoin wallet, it shows a 0.0 VRC balance; and
    2. On the block explorer, it says that the balances are "not yet redeemed"

    What does that mean, and how can I get access to my coins in my wallet? Thank you!
     
  2. pnosker

    pnosker Administrator

    Does your wallet have connections?
     
  3. hellovericoin

    hellovericoin VeriNew

    nevermind... not sure why it's there now. thank you!
     
  4. souljah1h

    souljah1h infinite potential Forum Staff

    Glad to hear that! :thumbsup:
     

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